Privacy Policy

Who we are

Monix Adventures Ltd
Registered in England and Wales
Registered address:
Monix Adventures Ltd
32 The Square, Gillingham SP8 4AR.

If you have any questions about this policy or how we handle your data, you can contact us at:
info@monixadventures.com

What information we collect

We may collect and process the following types of personal information:

  • Information you provide when you contact us or complete an enquiry form, such as your name, email address, telephone number, and travel interests

  • Information you provide when subscribing to our newsletter

  • Technical information, including IP address, browser type, operating system, and usage data collected through cookies and analytics tools

We do not knowingly collect personal data from children.

How we use your information

We use personal data only where necessary and for the following purposes:

  • To respond to enquiries and communicate with you

  • To design and discuss potential journeys or expeditions

  • To send occasional communications if you have subscribed to our newsletter

  • To manage and improve our website and understand how it is used

Legal basis for processing

Under UK GDPR and GDPR, we process your personal data on the following legal bases, as applicable:

  • Consent – where you have opted in to receive communications

  • Contractual necessity – where processing is required to discuss or provide our services

  • Legitimate interests – to operate and improve our website and respond to enquiries, where these interests are not overridden by your rights

Cookies and analytics

Our website uses cookies and similar technologies to help it function properly and to understand how visitors use the site. This may include analytics services provided by third parties.

You can manage or disable cookies through your browser settings. Further information is available in our Cookie Policy.

Sharing your information

We do not sell your personal data.

We may share your information with trusted third parties only where necessary, including:

  • Website and IT service providers

  • Email and newsletter service providers

  • Analytics providers

These third parties process data only on our instructions and are required to keep it secure.

International data transfers

Some of our service providers may process data outside the UK or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses, to protect your information.

How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

You may request deletion of your data at any time, subject to legal obligations.

Your rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Restrict or object to processing in certain circumstances

  • Request transfer of your data to another service provider

  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@monixadventures.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.